Privacy- Personal Data protection

Cooperation in a totally secure way



Privacy policy

Since we respect your privacy, the following principles are applied:

we explicitly say when we need your personal data
we forward your personal data only to that third-party which is important for the booking process
we use your personal data only to process your requests on the internet.
Please check your personal data and immediately report any changes or errors so that we can ensure a smooth exchange of information about our services.

Address us with trust!
Kvarner Express-CroService group


Travel Agency Kvarner Express d.o.o. (hereinafter: the Agency) recognizes and appreciates your right to data confidentiality and commits itself to preserving security of data collected through the website Agency collects, processes and stores your personal data in accordance with the EU's General Data Protection Act (GDPR) and other applicable regulations. The data will not be forwarded to third parties or brought to third countries, with the exception of situations where it acts as a prerequisite for the fulfilment of contracted services (eg. accommodation, airline, carrier, guide, insurance).We will consider that the continued use of represents your acceptance of terms listed bellow.


Your personal data is collected and used only on the basis of data that you have voluntarily given to the Agency, either by way of registration (personal data such as: name, country, address, city, e-mail, date or simply the year of birth) or using our website Collected personal data is stored in electronic form and all appropriate technical and organizational measures are applied to prevent personal data breach. Received e-mails with your personal information will only be used by the Agency for the purpose of completing your requests.


When booking accommodation, travel or other services offered by the Agency, personal information of the reservation holder, who must be of age will be required (eg name, address, contact telephone and e-mail address) as well as data regarding other service users (eg name, date of birth). Only the data necessary for the execution of the service will be available exclusively to the partners taking part in the service execution (accommodation, transportation, insurance and travel companion).Payment information (e.g., bank card number, expiration date) is particularly protected and will only be available to banks or credit card companies with the purpose of payment authorisation. Please note that the registration at is only possible for adults of 18 years of age and older. When registering at the user chooses the password independently and in accordance with this is held responsible for its protection and prevention of abuse by third parties.


The agency does not retain the right to use cookies at but each user may prohibit receiving cookies by editing / changing the settings in their Internet browser.

5. CONNECTIONS contains links to other websites that are not owned by the Agency. Accordingly, we warn and ask the users take into consideration the fact that the Agency can not be held responsible for matters regarding privacy protection on the stated internet websites. Therefore, users are encouraged to read the Privacy Statement of each web site they access.


The Agency undertakes all security measures to ensure data protection, during input, transfer, data processing, and storage. Data access is limited and the only employees in possession of it are those who require it in order to perform business activities.The personal data transferred to the Agency upon registration shall be kept during the existence of the website or during the registration of the user. Any information provided to the Agency upon registration on the Internet site will be destroyed at the latest when shutting it down or until the user requests otherwise.Users have the right to ask for information about their personal data being processed by the Agency as well as modify or delete them at any time by sending a request to


In case of changes related to the privacy rules, the notice will be posted on the cover page of the website with the aim of informing the user.

Putnička agencija Kvarner Express d.o.o.

Obala Maršala Tita 53
tel: 0038552872225 fax: 0038552872127
GSM: 0915989921
Info e-mail:

Prva verzija dokumenta, 25.05.2018.